Transfer Booking Cancellation & Refund Policy

Guests may request to cancel their transfer service at least 72 hours prior to the scheduled service time.

Once the cancellation request is received and validly confirmed, the guest will receive a refund for the amount paid in accordance with our service policy.

Regulations:

• Cancellation requests must be submitted at least 72 hours prior to the scheduled service time.
• Cancellation requests submitted within 72 hours prior to the service time may not be accepted or eligible for a refund.
• Refunds will only be processed after the cancellation request has been reviewed and verified.
• The processing time for refunds to appear in your account may vary depending on the payment method and the payment service provider.